FAQs for Outsourced Quality NOC Services
Below are some frequently asked questions.
Q. What we do?
Quality NOC use software to monitor servers, websites, databases, routers, switches and other applications. When something happens, for example a service (Website), database or server is down, the software send a notification alarm (email or sms) to us. Then we react immediately, sometimes following procedures we fix the issue ourselves and in other cases we call the our customer’s engineer and inform about the issue. We are proactive and through monitoring and analysis prevent future problems informing our customers at early stage.
Q. What are the main features of outsourced NOC services?
Quality NOC Services offers the following features:
- Application Monitoring
- Firewall Monitoring
- Network Monitoring
- NOC Services
- Router Monitoring
- Server Monitoring
- Switches Monitoring
- Website Monitoring
Q. Who are the typical users of Outsourced NOC Services?
Our typical customers are:
Cloud services/applications providers, Datacenters, Telecoms, Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Q. What type of software is used for monitoring?
We use our customers monitoring software and ticketing through VPN, like Nagios, Icinga2, HP OneView, etc.
We can also monitor your systems from outside your platform.
Q. What languages does Outsourced NOC Services support?
English, Spanish, Norwegian.