Our 24×7 Quality NOC Service Desk is the single point of contact for clients and their customers. We monitor events, deploy resources and quickly resolve incidents.
Knowing how critical this role is, Quality NOC invest significant time and resources in training our people. More than 15 years experience in ISP (Internet Service Providers), Telecoms, Contact Center and software development. Job satisfaction is high, and as a result, turnover at our NOC is low.
Key benefits of outsourcing NOC services
- Significant reduction in downtime
- Immediate management of incidents occurring around the clock
- Reduced Operational costs
- Increased productivity and job satisfaction for your network and IT support staff
- Free up your IT resources
- Increased end-user / customer satisfaction
- Reduced managerial/HR time and effort
- 24x7x365 High Availability support
We can also deliver same service Off-business hours
- Monday to Friday: 00:00 to 08:00 and 16:00 to 23:59 (as example, we are flexible with your business hours)
Saturday, Sundays and holidays 24/7 service.