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Quality NOC

Disaster Recovery Plan

Disaster strikes when you least expect it. While you may have a plan in place, how confident are you that it will work when a real emergency hits? At Quality NOC, we believe in proactive preparation and swift, expert recovery to minimise downtime and data loss.

What is a Disaster Recovery Plan?

A disaster recovery (DR) plan is a set of procedures and policies designed to enable a business to resume essential functions and restore data after a disaster, whether it’s a natural calamity, a cyberattack, or a hardware failure. A well-defined plan is the cornerstone of business continuity, ensuring your company can withstand disruptions and get back on its feet quickly.

Our Comprehensive Disaster Recovery Procedures

Our approach to disaster recovery is built on a foundation of thorough planning, advanced technology, and skilled professionals. Our procedures are designed to be flexible and adaptable to your unique business needs, covering a wide range of potential disasters. We specialise in:

  • MySQL Database Recovery: Our experts can quickly restore your critical MySQL databases, ensuring minimal data loss and a rapid return to normal operations.
  • SaaS Systems: We have extensive experience in recovering and restoring data and functionality for various SaaS platforms, minimising the impact on your business operations.
  • Data Backups: We implement robust backup strategies to protect your valuable data, making sure that a recent, secure copy is always available for restoration.
  • Migrations: When disaster strikes, sometimes a quick migration to a new, secure environment is the best course of action. We can facilitate smooth and efficient migrations to get you back online.
  • IP Telephony: Communication is key during a crisis. We can help restore and maintain your IP telephony systems, so you can stay connected with your team and customers.

Our 24/7 Monitoring and Operations Team

Our dedicated monitoring and operations team works around the clock, 24/7, to proactively monitor your networks, systems, and applications. We detect and address potential issues before they can escalate into a full-blown disaster, providing you with peace of mind and continuous uptime.

Helping You, Even Before You’re a Customer

We understand that a disaster doesn’t wait for a contract to be signed. That’s why we extend our hand to companies in need, even if they aren’t our current customers. In an emergency, you can call on our team for immediate assistance. We will provide our expert guidance and support to help you navigate the crisis, demonstrate our capabilities, and earn your trust for a long-term partnership.

Don’t wait for a disaster to strike. Contact Quality NOC today to learn more about our proactive disaster recovery solutions and how we can help you build a resilient and secure business.

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Cloud NOC (Network Operations Center)

A Cloud NOC (Network Operations Center) is a centralized operations hub that operates within the cloud, providing comprehensive monitoring, management, and support services for cloud-based infrastructure and applications. It enables organizations to maintain optimal performance, availability, and security across their cloud environments with greater efficiency.
Cloud NOC

Key Functions of a Cloud NOC

  • Continuous Monitoring
    The Cloud NOC provides real-time monitoring of cloud resources—including servers, applications, and networks—to identify and resolve issues, ensuring optimal performance.

  • Resource Management
    It enables the provisioning, configuration, and decommissioning of cloud resources such as virtual servers, networks, and storage.

  • Technical Support
    The NOC offers expert technical support to users, troubleshooting issues to maintain seamless cloud operations.

  • Security Management
    It safeguards cloud resources by enforcing security policies, detecting vulnerabilities, and responding to potential threats.

  • Automation
    By automating routine tasks, the Cloud NOC enhances operational efficiency and accelerates incident resolution.

Benefits of a Cloud NOC

  • Enhanced Efficiency
    Streamlines cloud management, reducing operational costs and boosting productivity.

  • High Availability
    Minimizes downtime by ensuring the continuous operation of cloud-based applications and services.

  • Scalability
    Provides the flexibility to scale resources dynamically based on business demands.

  • Improved Security
    Strengthens cloud security through proactive threat detection and mitigation.

  • Cost Optimization
    Lowers infrastructure management costs, allowing organizations to allocate internal resources more effectively.

Cloud NOC Services

  • Cloud server and application performance monitoring

  • User access and permissions management

  • Virtual network configuration and maintenance

  • Cloud data backup and disaster recovery

  • Security incident detection and response

Contact us now and get a quotation

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IP Telephony – New custom features

IP Telphony platform: New custom features

The powerful Asterisk AGI scripts can add more functionality and features to your current platform, Asterisk AGI can interact with different databases to integrate cost-effective and reliable solutions. Quality NOC develop scripts to automate routine tasks such as IVR systems and database integrations. Manage incoming and outgoing calls, route calls, and store data in your database. Customize menus, and handle after-hours calls and voicemail. Track call logs and customer interactions for better business decisions. Our user-friendly scripts are easy to install and configure with extensive documentation and support available.

Take your business communication to the next level with our Asterisk AGI scripts.
Contact us today.

About Asterisk AGI

AGI is analogous to CGI in Apache. AGI provides an interface between the Asterisk dialplan and an external program that wants to manipulate a channel in the dialplan. In general, the interface is synchronous – actions taken on a channel from an AGI block and do not return until the action is completed.

On This PageAGI Libraries and Frameworks

 

Name Language Website Protocols
Adhearsion Ruby http://www.adhearsion.com/ AMI/FastAGI
Asterisk-Java Java https://asterisk-java.org/ AMI/FastAGI
PAGI PHP https://github.com/marcelog/PAGI AGI
PHPAGI PHP http://phpagi.sourceforge.net/ AGI
Panoramisk Python+AsyncIO https://github.com/gawel/panoramisk AMI/FastAGI
Pyst2 Python https://github.com/rdegges/pyst2 AMI/AGI
StarPy Python+Twisted https://github.com/asterisk/starpy AMI/FastAGI
Nanoagi C++ http://sourceforge.net/projects/nanoagi/ AGI
AsterNET .NET (C#/VB.net) https://github.com/skrusty/AsterNET AMI/FastAGI
Ding-dong node.js https://www.npmjs.com/package/ding-dong AGI
astive Java https://github.com/fonoster/astive FastAGI
FastAGI-Go Go https://github.com/BlayD91/FastAGI-go FastAGI
astgo Go https://github.com/wenerme/astgo AMI/AGI/FastAGI

source: https://docs.asterisk.org/Configuration/Interfaces/Asterisk-Gateway-Interface-AGI/

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Hope For The Best, Plan For The Worst

A wiser option than crossing your fingers and making regular sacrifices is to partner with an off-site service provider like QualityNOC.

QualityNOC’s Managed Services offer affordable round-the-clock monitoring, management, and maintenance oversight giving you the confidence to concentrate on your core business while trained personnel are ensuring your systems and network’s health.   

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Optimizing Business Operations for Cost Efficiency

Reduce Personnel Costs

Outsource IT Staff and Services

Implement Open Source Software

Remote Collaboration and Communication 

Implement Hybrid Cloud

Process Automation

Predictive Maintenance

Error Detection

Standardization of IT Infrastructure

Improve Efficiency

Quality NOC brings extensive experience in helping customers achieve these objectives. We welcome your inquiries—contact us anytime to discuss how we can support your goals.

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