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Managed OS – Operating System Patching & Update Processes

Overview

Quality NOC provides reactive patching to servers with both standard and managed customer operating systems. For managed servers, patches and updates are available upon request to ensure no patches are applied without customer knowledge and consent, effectively reducing risks to application and data integrity. Data and/or reports are available for you in different ways, depending on the solution used.

OS Updates

On a monthly basis, Quality NOC Cloud engineers review all recommended patches made available by operating system software vendors. A subset of these patches and updates are identified by the OS vendor as Critical or Important to installed operating systems. The most recent version of our OS is given these updates and is then re-certified by Quality NOC before it is made available to be implemented with new server builds.

Managed Server Updates

As a part of making a server managed, more updates may automatically be applied to the server. Different Linux distributions and Windows are supported. Automatic updates can be pre-agreed with the customer and discussed in weekly status meetings.

Dedicated Server and Public clouds

Dedicated Servers and Public clouds platforms can be managed by our team of system administrator, Microsoft Windows servers and Linux distribution are supported.
We have deep experience installing new applications, scripts and applying system updates, or upgrades on Red Hat, CentOS, Ubuntu, Debian, and other linux distributions.
We can coordinate with your operations or devops team and schedule downtime, and do previous snapshots befoer patching or updating your OS or applications.

Extend your operations, DevOps or development team

We do weekly meetings with our customers, we can also do short daily meetings monday to fridays and continue chat on Slack/Wire/Skype, with your operations team, devops, or developers establishing a very fluid communication and reporting about progress and/or incidents.

Linux Patch Maintenance, WordPress and Windows updates



One of the tasks we enjoy most is to provide Linux Patch maintenance to our customers.
We have many years of experience doing patch maintenance and OS upgrades on Ubuntu, Debian, Red Hat, Cent OS, and other Linux flavours.
OS and Application Maintenance
You should periodically update your Linux operating system (OS) and its applications.
Install Operating System and Application Patches/Updates
We focus on security patches, go trough security articles and follow up possible impact on our server managed customers.

For website owners it is very important to keep your WordPress site updated, that include plugins, themes, word press version, etc.

We can follow up Windows updates news and see how new updates could impact in the running services and inform our customer before applying.