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Managed OS – Operating System Patching & Update Processes

Overview

Quality NOC provides reactive patching to servers with both standard and managed customer operating systems. For managed servers, patches and updates are available upon request to ensure no patches are applied without customer knowledge and consent, effectively reducing risks to application and data integrity. Data and/or reports are available for you in different ways, depending on the solution used.

OS Updates

On a monthly basis, Quality NOC Cloud engineers review all recommended patches made available by operating system software vendors. A subset of these patches and updates are identified by the OS vendor as Critical or Important to installed operating systems. The most recent version of our OS is given these updates and is then re-certified by Quality NOC before it is made available to be implemented with new server builds.

Managed Server Updates

As a part of making a server managed, more updates may automatically be applied to the server. Different Linux distributions and Windows are supported. Automatic updates can be pre-agreed with the customer and discussed in weekly status meetings.

Dedicated Server and Public clouds

Dedicated Servers and Public clouds platforms can be managed by our team of system administrator, Microsoft Windows servers and Linux distribution are supported.
We have deep experience installing new applications, scripts and applying system updates, or upgrades on Red Hat, CentOS, Ubuntu, Debian, and other linux distributions.
We can coordinate with your operations or devops team and schedule downtime, and do previous snapshots befoer patching or updating your OS or applications.

Extend your operations, DevOps or development team

We do weekly meetings with our customers, we can also do short daily meetings monday to fridays and continue chat on Slack/Wire/Skype, with your operations team, devops, or developers establishing a very fluid communication and reporting about progress and/or incidents.

Cloud servers status?

Do you know how is the status of your cloud servers? 

If you have your systems in the cloud, you should know the status of your servers, it is very important to monitor http traffic, check CPU load, Mem load, Disk usage, processes, etc.

Quality NOC can use different tools to monitor your servers, we have a price list based on number of hosts, so if you have to monitor just 1 or 2 we do the job for a very convenient price, starting from € 15 per month for 1 host with basic monitoring and email alerts.

Let us know about your needs, we are glad to send a quotation based on your hosts and services you need to monitor.

We keep your systems UP and your customers happy.

Federico Piergentili, Founder, Quality NOC S.L., which provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.

What is DOWN & what is UP?

Start monitoring your systems with Open Source Icinga2.

We help you doing the migration and monitoring of your hosts/systems from Nagios to Icinga2. If you dont have any monitoring tool, we recomend to use Icinga2.

Quality NOC provides outsourced network monitoring, server monitoring, application monitoring, website monitoring, switches, routers, SIP Trunk monitoring, etc.

Federico Piergentili, Founder, Quality NOC S.L., which provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.

Key Features of Outsourced NOC Services

website-uptime-monitoring

  • Network Monitoring
  • Server Monitoring
  • Application Monitoring
  • Router, Switch Monitoring
  • Website Monitoring
  • NOC Services
  • Firewall Monitoring

Immediate benefits

  • Improved network reliability and uptime
  • Reduced MTTR
  • Increased revenue
  • Decreased expenses
  • Happier customers
  • Well rested IT staff

Pricing

We adapt our pricing table based on your needs

  • Off business hour Outsourced NOC.
    • This is the best solution if your company has engineers working on site from 8:00 to 16:00 or 9:00 to 17:00, you save money with this solution and your company count with specialized working team for the rest of the time and weekends.
  • 24/7 All day.
    • This solution is perfect when your company requires a full time monitoring to ensure 100% or highest uptime as possible. Our team monitor and follow your company routines to reach your goals and keep your customers happy.

Key benefits of outsourcing NOC services

  • Significant reduction in downtime
  • Immediate management of incidents occurring around the clock
  • Reduced Operational costs
  • Increased productivity and job satisfaction for your network and IT support staff
  • Free up your IT resources
  • Increased end-user / customer satisfaction
  • Reduced managerial/HR time and effort
  • 24x7x365 High Availability support