Our System Administrator team wish you Happy Easter Holidays, we are going to be 24/7 looking after our customers networks and systems, so their clients can enjoy a safe and very nice week. THANK YOU to our customers. We greatly value your trust and confidence and sincerely appreciate your loyalty to our business
NOC services involve the continuous monitoring and management of an organisation’s IT infrastructure to keep it running smoothly and efﬁciently, 24/7. The NOC provides round-the-clock proactive monitoring and management to enable issues to be caught and resolved before they become potential show-stoppers. The effective NOC relies heavily on automation; in particular, the use of sophisticated remote monitoring and management (RMM) tools.
The NOC’s main purpose is to maximise uptime; to ensure IT runs optimally without any negative impact on productivity; and to proactively address any potential emergencies.
At Quality NOC we have a Service Desk product to follow up your tickets, escalate, contact your engineers (email, sms or Phone), solve incidents based on your custom procedure manual, close tickets or create new ones.
Ticket handling: We can adjust to your SLA agreements, for example:
React: immediately after receiving an SMS alarm, ticket or call.
The ticket will be handle within 30 min max. First contact: email or call, within 1 hour.
Updates: Hourly, or as agreed between customer and Quality NOC.
Quality NOC shall specify the log time elapsed in a convenient format.
We have 2 Options:
24/7: Running service from 00:00 to 23:59 everyday
Off-Business hours: Monday to Friday (08:00 to 16:00) and Saturday, Sunday and Holidays (24 hrs).
Both options can be delivered with a fixed monthly price.
Please contact us to find out more and we send you a quotation.
Quality NOC – Network Operations Center
Quality NOC S.L., provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.