We have the solution, 5 years working together with European Telecom Operations teams, different telecoms, data centres and hosting platforms Trust us.
Your company will benefit from our know-how, experience and proactive work.
You will experience a big reduction of incidents with your company/business.
Outsourced NOC services working together with your IT team.
To read more click here.
Contact us we are open to hear about your needs and prepare a free quotation.
Our System Administrator team wish you Happy Easter Holidays, we are going to be 24/7 looking after our customers networks and systems, so their clients can enjoy a safe and very nice week.
THANK YOU to our customers.
We greatly value your trust and confidence and sincerely appreciate your loyalty to our business
Quality NOC
We can use your own monitoring systems, we can install a new system for you and migrate the hosts or if you have a small operation you can use our own monitoring system.
Our NOC team help our customers with:
We have customers of all sizes, from a large Telecom with more than 500 hosts, mid size and small companies with only 2 hosts
Our NOC team works around the clock 24x7x365
Our customers save resources, their engineers have more time for important projects, we improve the operations and reduce downtime
We have a custom solution for you.
NOC services involve the continuous monitoring and management of an organisation’s IT infrastructure to keep it running smoothly and efficiently, 24/7. The NOC provides round-the-clock proactive monitoring and management to enable issues to be caught and resolved before they become potential show-stoppers. The effective NOC relies heavily on automation; in particular, the use of sophisticated remote monitoring and management (RMM) tools.
The NOC’s main purpose is to maximise uptime; to ensure IT runs optimally without any negative impact on productivity; and to proactively address any potential emergencies.
At Quality NOC we have a Service Desk product to follow up your tickets, escalate, contact your engineers (email, sms or Phone), solve incidents based on your custom procedure manual, close tickets or create new ones.
Ticket handling: We can adjust to your SLA agreements, for example:
React: immediately after receiving an SMS alarm, ticket or call.
The ticket will be handle within 30 min max.
First contact: email or call, within 1 hour.
Updates: Hourly, or as agreed between customer and Quality NOC.
Quality NOC shall specify the log time elapsed in a convenient format.
We have 2 Options:
Both options can be delivered with a fixed monthly price.
Please contact us to find out more and we send you a quotation.
Quality NOC – Network Operations Center
Quality NOC S.L., provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.