Skip to main content
Quality NOC

Performance and customer satisfaction

This chart shows real customer data, the first month we handled all usual incidents.

Then started working proactively to reduce the number of incidents, improve the quality on detection of critical alarms, also working with thresholds and reducing downtime.

Clearly you can see how we reduced to 1/3 the amount of incidents. We continue working  the next months adding more services checks and gathering information to create reports

We do a continue improvement of service checks, maintenance and proactive work to avoid incidents and increase up-time. After 6 month we probably manage to reduce to 1/4 the amount of monthly incidents and increase dramatically the up-time.

We are all very happy, our customers and us. We enjoy working with our customers.

Article, Incidents, , , , , , , , , , , ,

Cool Dashboards with Grafana

Create good-looking dashboards for displaying time series data from Icinga2 with Graphite/Grafana

Monitoring your network and systems can be very cool using this nice tools

  1. Icinga2
  2. Graphite
  3. Grafana

This combination gives you the best from all worlds

Precise monitoring using Icinga2, collect all data with Graphite and create good looking dashboards with Grafana

Our NOC team can help you to get there and also take over all your system and network monitoring.

Article, Feature, Incidents, , , , , , , , ,

Linux Patch Maintenance, WordPress and Windows updates



One of the tasks we enjoy most is to provide Linux Patch maintenance to our customers.
We have many years of experience doing patch maintenance and OS upgrades on Ubuntu, Debian, Red Hat, Cent OS, and other Linux flavours.
OS and Application Maintenance
You should periodically update your Linux operating system (OS) and its applications.
Install Operating System and Application Patches/Updates
We focus on security patches, go trough security articles and follow up possible impact on our server managed customers.

For website owners it is very important to keep your WordPress site updated, that include plugins, themes, word press version, etc

We can follow up Windows updates news and see how new updates could impact in the running services and inform our customer before applying.

Feature, Press, Services, , , , , , , , , , , , , , ,